Oxahost - Performance Degradation on CP9.TN.OXA.HOST cPanel Hosting Server – Détails de l'incident

Tous les systèmes sont opérationnels

Performance Degradation on CP9.TN.OXA.HOST cPanel Hosting Server

Résolu
Performances dégradées
Signalé le il y a plus de 2 ansA duré 1 heure

Concernés

Shared Hosting

Opérationnel depuis 2:08 AM à 3:08 AM

cPanel /WHM Shared Hosting

Opérationnel depuis 2:08 AM à 3:08 AM

Mises à jour
  • Résolu
    UTC
    Résolu

    The performance degradation issue on the CP9.TN.OXA.HOST cPanel hosting server has been resolved, and the server is now stable.

    Root Cause

    The issue was identified as being caused by a full backup, which affected the server performance.

    Resolution

    Backup settings will be adapted to prevent similar incidents in the future and ensure that server performance is not impacted.

  • Identifié
    UTC
    Identifié

    The performance degradation issue on the CP9.TN.OXA.HOST cPanel hosting server has been resolved. The server is now under monitoring to ensure stability.

    Next Steps

    1. Continue monitoring the server to ensure that the performance remains stable.

    2. Conduct a post-incident review to identify the root cause and implement preventive measures.

  • En cours d'investigation
    UTC
    En cours d'investigation

    We are currently experiencing performance degradation on the CP9.TN.OXA.HOST cPanel hosting server for shared hosting services.

    Impact

    • Users may experience slow loading times and delays in accessing their websites and cPanel.

    • This may affect the overall user experience for our shared hosting customers.

    Next Steps

    1. Identify the root cause of the performance degradation.

    2. Implement necessary fixes to restore normal server performance.

    We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue promptly.