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يونيو 2026

Upstream connectivity issues
  • تم الحل
    UTC
    تم الحل

    Following 24 hours of continuous monitoring confirming full network stability, this incident is now officially closed.

    A comprehensive incident report will be published on our blog within the next 48 hours. This post will detail the root cause of the upstream operator outage and outline the technical measures we are implementing to prevent this type of issue in the future. Thank you for your patience.

  • المراقبة
    UTC
    المراقبة

    Uplink has been stable for more than two hours now. We are continuing to monitor the situation closely, and if there are no further interruptions, we will close the incident. Thank you again for your patience!

  • تحديث
    UTC
    تحديث

    Our upstream telecom partner has confirmed they are mitigating a large-scale Distributed Denial of Service (DDoS) attack targeting the national network backbone. The provider is actively working on mitigation strategies, but some disruptions continue. We sincerely apologize for the impact on your services and appreciate your patience as we navigate this major infrastructure event.

  • محدد
    UTC
    محدد

    We are experiencing a reoccurrence of service disruptions. Our team is actively investigating the incident and will provide updates as they become available.

  • المراقبة
    UTC
    المراقبة

    Upstream carrier issue identified and mitigated by the operator. We are currently in the monitoring phase to verify full recovery.

  • تحقيق
    UTC
    تحقيق
    We are currently investigating this incident.
Client Portal Upgrade
  • مكتمل
    9 يونيو 2026 في 23:26UTC
    مكتمل
    9 يونيو 2026 في 23:26UTC
    Maintenance has completed successfully.
  • قيد التقدم
    9 يونيو 2026 في 23:00UTC
    قيد التقدم
    9 يونيو 2026 في 23:00UTC
    الصيانة جارية الآن
  • مخطط
    9 يونيو 2026 في 23:00UTC
    مخطط
    9 يونيو 2026 في 23:00UTC

    We will be performing a routine system update on our primary account management platform to improve security, system stability, and overall performance.

    What to Expect During the Update:

    • Client Area Impact: The client area, billing portal, and support ticketing system will be temporarily unavailable. You will not be able to log in, pay invoices, or open tickets through the dashboard during this window.

    • Your Websites & Servers: All active hosting services, websites, VPS, and dedicated servers will remain completely unaffected. Your sites will stay online and fully accessible to your visitors.

    • Data & Backups: All client data, invoices, and settings are fully backed up and completely secure.

    What You Should Do:

    Recommendation: If you have urgent billing transactions or non-critical support requests, please try to complete them before the maintenance window begins.

    If you encounter a critical emergency during this period, you can still reach our support team directly at [email protected] and +216 31 376 473

    Thank you for your patience and understanding as we work to upgrade our infrastructure and provide you with a better experience.

مايو 2026 ألى يوليو 2026

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