Oxahost - Upstream connectivity issues – تفاصيل الحادثة

Upstream connectivity issues

تم الحل
يعمل بشكل طبيعي
بدأ في منذ 3 أشهراستمر 30 ساعة 14 دقيقة

متأثر

Datacenters

انقطاع جزئي من 5:55 AM إلى 6:43 AM, يعمل بشكل طبيعي من 6:43 AM إلى 7:12 AM, انقطاع جزئي من 7:12 AM إلى 10:02 AM, يعمل بشكل طبيعي من 1:44 PM إلى 12:10 PM

DC4 : Tunis - Tunisia

انقطاع جزئي من 5:55 AM إلى 6:43 AM, يعمل بشكل طبيعي من 6:43 AM إلى 7:12 AM, انقطاع جزئي من 7:12 AM إلى 10:02 AM, يعمل بشكل طبيعي من 1:44 PM إلى 12:10 PM

التحديثات
  • تم الحل
    UTC
    تم الحل

    Following 24 hours of continuous monitoring confirming full network stability, this incident is now officially closed.

    A comprehensive incident report will be published on our blog within the next 48 hours. This post will detail the root cause of the upstream operator outage and outline the technical measures we are implementing to prevent this type of issue in the future. Thank you for your patience.

  • قيد المراقبة
    UTC
    قيد المراقبة

    Uplink has been stable for more than two hours now. We are continuing to monitor the situation closely, and if there are no further interruptions, we will close the incident. Thank you again for your patience!

  • تحديث
    UTC
    تحديث

    Our upstream telecom partner has confirmed they are mitigating a large-scale Distributed Denial of Service (DDoS) attack targeting the national network backbone. The provider is actively working on mitigation strategies, but some disruptions continue. We sincerely apologize for the impact on your services and appreciate your patience as we navigate this major infrastructure event.

  • تم التحديد
    UTC
    تم التحديد

    We are experiencing a reoccurrence of service disruptions. Our team is actively investigating the incident and will provide updates as they become available.

  • قيد المراقبة
    UTC
    قيد المراقبة

    Upstream carrier issue identified and mitigated by the operator. We are currently in the monitoring phase to verify full recovery.

  • قيد التحقيق
    UTC
    قيد التحقيق
    We are currently investigating this incident.