Oxahost - Notice history

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Notice history

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Aug 2024

Some VPS are unreachable on COMPUTE7
Resolved6 hours 2 minutes
  • ResolvedUTC

    After closely monitoring the services for a period of 5 hours, we are pleased to confirm that the system is stable with no further issues detected. We are confident that the situation has been fully resolved, and we are closing this incident.

    Should any concerns arise, please don't hesitate to reach out to our support team. Thank you for your patience and understanding.

  • MonitoringUTC

    We identified a hardware failure within the hypervisor, which has since been replaced by our data center engineers. All services are now fully operational, and we are actively monitoring the situation to ensure continued stability.

  • InvestigatingUTC
    We are currently investigating this incident.

Jul 2024

No notices reported this month

Jun 2024

JUN24
Infrastructure Enhancement: Routers and Firewalls Upgrade / Addition of New Internet Provider Uplink Failover
CompletedMaintenance54 minutes
  • Completed24 Jun 2024 at 1:24 AMUTC

    We are pleased to inform you that the scheduled maintenance has been successfully completed. The total downtime was only 5 minutes, from 01:47 to 01:52 (UTC+1).

    Thank you for your patience and understanding.

  • In progress24 Jun 2024 at 12:30 AMUTC
    Maintenance is now in progress
  • Planned24 Jun 2024 at 12:30 AMUTC

    We will be conducting scheduled maintenance to upgrade our routers and firewalls in the Mannouba datacenter, specifically in Rack 1 and Rack 2. This essential upgrade will enhance the security and performance of our network infrastructure.

    Impact:

    During this maintenance window, there may be a potential downtime of approximately 10 to 30 minutes. Some services hosted on our network might be temporarily unavailable during this period.

    Main Upgrades:

    • Upgrading the firmware of our routers and firewalls to improve network security.

    • Adding a new internet provider for uplink failover from Orange Tunisia.

    We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to improve our services.

    If you have any questions or need further assistance, please contact our support team.

    Thank you for your cooperation.

    Oxahost Team

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