Oxahost - Performance Degradation on CP9.TN.OXA.HOST cPanel Hosting Server – Incident details

All systems operational

Performance Degradation on CP9.TN.OXA.HOST cPanel Hosting Server

Resolved
Degraded performance
Started over 2 years agoLasted 1 hour

Affected

Shared Hosting

Operational from 2:08 AM to 3:08 AM

cPanel /WHM Shared Hosting

Operational from 2:08 AM to 3:08 AM

Updates
  • Resolved
    UTC
    Resolved

    The performance degradation issue on the CP9.TN.OXA.HOST cPanel hosting server has been resolved, and the server is now stable.

    Root Cause

    The issue was identified as being caused by a full backup, which affected the server performance.

    Resolution

    Backup settings will be adapted to prevent similar incidents in the future and ensure that server performance is not impacted.

  • Identified
    UTC
    Identified

    The performance degradation issue on the CP9.TN.OXA.HOST cPanel hosting server has been resolved. The server is now under monitoring to ensure stability.

    Next Steps

    1. Continue monitoring the server to ensure that the performance remains stable.

    2. Conduct a post-incident review to identify the root cause and implement preventive measures.

  • Investigating
    UTC
    Investigating

    We are currently experiencing performance degradation on the CP9.TN.OXA.HOST cPanel hosting server for shared hosting services.

    Impact

    • Users may experience slow loading times and delays in accessing their websites and cPanel.

    • This may affect the overall user experience for our shared hosting customers.

    Next Steps

    1. Identify the root cause of the performance degradation.

    2. Implement necessary fixes to restore normal server performance.

    We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue promptly.